Terms of use


On this website, the words: “company”, “business direction”, “TERRA FOOD”, “we”, “us” and “our”, depending on the context, are used to denote TERRAFOOD LLC.

The names: “Tulchyn Butter and Cheese Factory”, “Kryzhopil Cheese Factory”, “Vapnyarka Cheese Factory”, “Reshetylivka Butter Factory”, “Nova Odessa Cheese Factory”, “Bila Tserkva Dairy Plant” are used to denote the Tulchyn branch of TERRAFOOD LLC, Kryzhopil branch of TERRAFOOD LLC, Vapnyarka branch of TERRAFOOD LLC, Reshetylivka branch of TERRAFOOD LLC, Nova Odessa branch of TERRAFOOD LLC, Bila Tserkva branch of TERRAFOOD LLC respectively.
The term “TERRA FOOD” is used to denote LLC “TERRAFOOD”, as well as the communicative name of all legal entities and / or all business areas that are part of LLC “TERRAFOOD”.


This website is operated by TERRAFOOD LLC. Before using the site, please carefully read these Terms of Use (hereinafter – the Terms). By visiting this website, you agree to abide by these Terms. If you do not agree to the Terms, you should not visit this site or view the information posted on its pages. All questions and suggestions about this site should be sent electronically to the addresses listed on the Contacts page, or to the postal address:

Marketing Department
street Zelenogorskaya, 8, Kyiv, Ukraine, 03037.


We respect the right to privacy of every visitor to our site. This section sets out our privacy practices and the terms of collection of information about users, including personal data.
1. Personal information.
When you browse some sections of our website, we may offer to provide your personal information. For example, to answer your questions, we may need information such as your name, post or email address. Some personal information may be collected automatically. This is standard information that includes information such as browser type and language, time of site visit and your IP (Internet Protocol) address. We may send cookies to your computer. You do not have to accept these files. If you do not want your computer to accept cookies, you can change the appropriate settings of your browser.

2. The company’s use of personal information of website users.
TERRAFOOD LLC may use personal information as follows:

  • from time to time we may pass on information received from you to our contractors to support the operation of the site;
  • we may disclose your personal information: a) at the request of law enforcement agencies or other authorized government agencies; b) if required by law or court order; c) when we believe that disclosure is necessary or appropriate to prevent fraud or infringement of the rights of TERRAFOOD LLC or its individual divisions; d) to guarantee the personal safety of employees of LLC “TERRAFOOD” or third parties located in the territory owned by the company;
  • We reserve the right to transfer your personal data if we sell, buy, combine or carry out other types of reorganization of our business in the regions of our presence. If such actions are taken, it may be necessary to disclose personal information to a potential buyer or pass it on through sellers. We will make every effort to protect the personal information that is provided in the course of such transactions.

3. Security of the provided information.
TERRAFOOD LLC will take all appropriate steps to avoid the loss, misuse, alteration or illegal disclosure of the information you provide. Third parties, organizations and individual employees working with the company on a contractual basis, as well as representatives of TERRAFOOD LLC, whose duties include access to the information provided by you, are obliged to maintain its confidentiality and security.

4. Links to third party sites.
Our site may contain the addresses of other sites that are already publicly available on the Internet and have their own terms of use. We are not responsible for their content and provide links to these sites solely for your convenience. TERRAFOOD LLC is not responsible for the accuracy of information posted on other sites and their operation. By accessing these sites, you acknowledge and agree that we are not liable or liable, directly or indirectly, for any actual or potential damages or damages resulting from the use of the information, goods or services contained in any sites. Use of such sites is at your own risk.

General terms of use of the site

1. This site provides information free of charge, without any warranties, except as otherwise specified. The information contained on this site is intended for common purposes and is provided to familiarize the audience with the company and its activities in the countries of presence. The company has taken all necessary and reasonable steps to ensure that the information provided on the site is true at the time of publication.

2. Except as otherwise provided on this site, TERRAFOOD LLC is not responsible for the content or use of any web pages or messages sent or received by you.

3. All intellectual property rights associated with this site, including copyrights, trademark rights for goods and services (trademarks) by law belong to TERRAFOOD LLC. Apart from the right to use this site, limited by these Terms, you do not receive any other rights related to its use. You may print or download information and content from this site for personal, non-commercial use. It is not allowed to offer for sale, sell or in any way distribute information from this site without the written permission of the representative of the marketing department of TERRAFOOD LLC. Subject to obtaining this permission, links to https://terrafood.ua are required. Parts of this site may not be used as part of another site by creating a hyperlink on the Internet unless TERRA FOOD LLC has given you written permission. Subject to the restrictions set forth in this paragraph, you are permitted to upload and use photographs and videos posted on the site in the media (including online information publications) to illustrate information materials about the activities of TERRAFOOD LLC, provided that there is an active hyperlink to https://terrafood.ua.
4. You may not use this site for any illegal activity. It is strictly forbidden to send, use, copy, publish and authorize the publication of obscene, threatening, defamatory, offensive nature. You may not post any advertising or similar material that is large in size that may interfere with this site or prevent other visitors from using this site.

5. TERRAFOOD LLC reserves the unrestricted right at any time and without notice to add, change, delete information, temporarily or completely terminate the operation of the entire site, restrict or prohibit access to it.

6. By accepting these Terms, you agree to compensate TERRAFOOD LLC for any loss or expense (including legal fees) incurred as a result of your improper use of this Site or as a result of your violation of these Terms.

7. In case of violation of these Terms and Conditions, TERRAFOOD LLC has the right, in its sole discretion, to temporarily suspend or block your access to this site and to deny you further access to it.

8. Access to this site is free, and TERRAFOOD LLC is not liable to you in connection with the use of this site, in particular, for direct or indirect damages resulting from your use of this site. You can avoid this situation only by stopping using this site immediately.

9. TERRAFOOD LLC may periodically make changes to the above Terms.

10. These Terms, as well as the content of this website, are protected by the laws of Ukraine, which have exclusive supremacy in all matters.